When you go to the website, unitedwayfilefree.com , you will be asked to select one of three regional hubs for middle TN. It will take you to a secure, online portal which can be accessed via smartphone (recommended) or computer.
You will answer questions and upload your documents by taking photos.
Once your submission is received, one of the VITA volunteers will prepare the return and another one will do a quality check.
When it’s ready, they will you a copy of their tax return in a secure manner and go over it with you.