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Library2Go Services Continues on Tuesdays and Thursdays

Library2Go Services Continues on Tuesdays and Thursdays

Library2Go icon

The Williamson County Public Library System takeout service to provide library materials to patrons while the facilities are closed and with minimal interactions continues at all Library Branches except College Grove on Tuesday and Thursdays.  Our College Grove Branch will continue to offer Library2Go services Monday to Friday from 10 am to 6 pm.

Here’s how to use our Library2Go service* at the Main Library:

1. Hours: 10:00 am to 1:00 pm and 2:00 pm to 6:00 pm on Tuesdays and Thursday

2. Call us at 615-595-1277 between 10:00 am and 6:00 pm to request up to 10 items per family or to pick up your item(s) currently being held on the hold shelf**.

3. Staff will find the items and check them out to you.  Please allow an hour or more for your request to be processed.

4. Drive up to the door between 10:00 am and 1:00 pm or 2:00 and 6:00 pm.

5. A masked staffer will ask for your name, retrieve your items, and place them on a table for you.  Your borrowed materials list will be in the bag.

6. Once the sliding glass  doors close behind the staff member, you may retrieve your items.

7. Returned items go in the outside return book drop.

We look forward to serving you and putting books and more in the hands of our readers.  Be well and stay safe.

*Your Library account must be in good standing with not more than $3 in fines and no overdues. 

**Items on hold prior to the “safer at home” initiative are still on hold and may be picked up.***

For your own safety, we recommend wearing gloves when picking up your items.  This service is “use at your own risk.”  Library Staff wipe down the book covers when received and wear gloves as we handle materials but we have no method for cleaning pages.

https://www.sciencedaily.com/releases/2020/03/200320192755.htm

Our goal is to maintain a manageable level of items going in and out that we can disinfect and loan with the number of staff on duty.  These guidelines may be changed based on new information during the current pandemic and/or due to the need to adapt the procedure as it is implemented.  Your understanding of the current limitations is greatly appreciated.

WCPLS Memorial Day Closing on May 25

Library2Go will be unavailable on Monday, May 25, as all Branches of the Williamson County Public Library System will be closed.

Please join us in observing the Williamson County Memorial Day Service at 10 am online due to the Pandemic.

“Due to the current COVID-19 Pandemic and Governor Lee’s Executive Order No. 17 and The Tennessee Pledge, the annual Memorial Day Service will not be held as a live event at the county’s Veterans’ Park for 2020.  Instead the Memorial Day Service will be produced for broadcast by the county’s WC-TV personnel.”

For more information: http://www.williamsoncounty-tn.gov/calendar.aspx?eid=5285

Library2Go services will resume on Tuesday, May 26, at all Branches. 

Library2Go Updated to Improve Service at Main Library

board with tiles that spell thank you on it

We have had an overwhelming response to our Library2Go curbside service and are adjusting to the demand. In order to alleviate some of the congestion on our phone lines, we want to ask patrons not to call to let us know when they are here in the parking lot.  Please pull up along the sidewalk at the entryway.  We are putting up signage so you will know where to stop. Library staff will be at the door to take your name, go back inside to put your items on the Library2Go table, then step back inside so you can retrieve them.

Free masks will be on the Library2Go table too, courtesy of the Williamson County Health Department and the State of Tennessee.

Updated Library 2 Go service*:

Hours:
Monday-Tuesday, 9-5
Wednesday 9-1 and Thursday-Sat, 9-5

1. Call us at 615-595-1277 to request up to 10 items per family or to pick up your item(s) currently being held on the hold shelf**.

2. Staff will find the items and check them out to you.

3. Staff will call you to let you know when your items are ready for pickup and to come to the Main Library in Franklin from 9-1 and 2-5, Monday, Tuesday, Thursday and Saturday plus 9-1 on Wednesdays.

4. Staff will instruct you to drive up to the front door where they will take your name.

5. Staff will go inside, get your bag and put it on the “Library 2 Go Pick Up” table between the sliding glass doors. Your checkout slip will be in the bag with your books.

6. Once the inside doors close behind the staff member, you may retrieve your items.

8. Return items such as books, dvds and audiobooks may be put in the outside return book drop.

*Your Library account must be in good standing with not more than $3 in fines and no overdues. Staff will discuss when you call if this is a barrier to service.

**Items on hold prior to the “safer at home” initiative are still on hold and may be picked up.

 

We currently are not able to place holds and route books via the courier. If there is a book you want at one of our branches, you can contact them to request it and pick it up curbside at their location. Our Nolensville, Fairview, & College Grove Branches are operating their curbside service from 10-4, Monday-Friday. Beginning Tuesday, May 12, our Bethesda & Leiper’s Fork Branches will be running their curbside service from 10-4, Tuesday-Friday.

This service is “use at your own risk.”  For your own safety, we recommend wearing gloves when picking up your items.  Library Staff wipe down the book covers when received and wear gloves as we handle materials but we have no method for cleaning pages.

https://www.sciencedaily.com/releases/2020/03/200320192755.htm

Our goal is to maintain a manageable level of items going in and out that we can disinfect and loan with the number of staff on duty.  These guidelines may be changed based on new information during the current pandemic and/or due to the need to adapt the procedure as it is implemented.  Your understanding of the current limitations is greatly appreciated.

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