By Dorris Douglass, Special Collections Librarian
I will be retiring Oct. 31st and it has been a wonderful 16 & 3/4 years. Upon my announcement of my retirement, the blog master asked if I would be willing to share some of my most rewarding experiences here at the library.
The first was in 2002. I had a family call me on a Saturday morning. They had an uncle who had died in California and could be buried for free in the Military Cemetery at Pegram, Tennessee, if it could be proven he was born in Tennessee. But he had no birth certificate, though he was born in 1929. My immediate reply was “Oh you need this in a hurry!” I took their phone number and said I would do my best. The 1930 census had just come out and the library had had the microfilm about two weeks. This was before any census records were on the Internet, or indexed. Before closing time, I did find him on the census which showed he was a year old and “born in Tennessee.” I printed it off, stamped it with the Williamson County Public Library hand stamp to make it look very official, signed my name and dated it. They came and picked it up and got their uncle buried back home in Tennessee.
My second most rewarding experience was via a phone call from Indiana. This was before the day of constant e-mail. A young man wanted to find for his uncle, the uncle’s sister whom the family had lost contact with fifty years ago. The woman had divorced and remarried but they did not know her married name. All they could give me was the name of her first husband. The last information they had was that she was then living in Franklin, Tennessee. I found a fairly recent obituary for her first husband, and whoever compiled the obituary was very thorough, not only giving the name of the former wife of fifty years ago, but the first name of her second husband. I picked up the phone book and there he was. I called the young man and said “Here is her phone.” They later called me and told me about the big family reunion they were having.
The next two experiences were not near so dramatic but rewarding just the same. Some library patron found a glossy black and white photograph of a young girl dated 1950, stuck in a library book that had not been checked out in 6 years. There was a name on the back of the picture but that was all. I found where the girl had married in Marshal County, Tennessee in 1954. Now knowing her married name, I checked our library card holders and sure enough she had a Williamson County Library card. We were able to get the picture back to where it belonged.
My last rewarding experience was just a couple of weeks ago. We had a patron come in with one question and leave with the answer to another that she had not dreamed was even possible of knowing. She was a big talker and happened to mention she wanted to get her father’s World War II medals. She had been to Veterans Affairs in Nashville and they had told her they could do nothing without his social security number, as his name was W.C. Brown and there would be a million veterans by that name. When she said that, I said “Oh I can get his social security number.” She had no idea the retired Social Security numbers are on Ancestry.com. As she knew his birth date and that he died in Franklin, (that is the last benefit was sent to Franklin) we could pick out which W. C. Brown was his social security number. And she left thrilled that she could go get her father’s World War II medals.