Category Archives: Library Services

Library2Go Services Continues on Tuesdays and Thursdays

Library2Go Services Continues on Tuesdays and Thursdays

Library2Go icon

The Williamson County Public Library System takeout service to provide library materials to patrons while the facilities are closed and with minimal interactions continues at all Library Branches except College Grove on Tuesday and Thursdays.  Our College Grove Branch will continue to offer Library2Go services Monday to Friday from 10 am to 6 pm.

Here’s how to use our Library2Go service* at the Main Library:

1. Hours: 10:00 am to 1:00 pm and 2:00 pm to 6:00 pm on Tuesdays and Thursday

2. Call us at 615-595-1277 between 10:00 am and 6:00 pm to request up to 10 items per family or to pick up your item(s) currently being held on the hold shelf**.

3. Staff will find the items and check them out to you.  Please allow an hour or more for your request to be processed.

4. Drive up to the door between 10:00 am and 1:00 pm or 2:00 and 6:00 pm.

5. A masked staffer will ask for your name, retrieve your items, and place them on a table for you.  Your borrowed materials list will be in the bag.

6. Once the sliding glass  doors close behind the staff member, you may retrieve your items.

7. Returned items go in the outside return book drop.

We look forward to serving you and putting books and more in the hands of our readers.  Be well and stay safe.

*Your Library account must be in good standing with not more than $3 in fines and no overdues. 

**Items on hold prior to the “safer at home” initiative are still on hold and may be picked up.***

For your own safety, we recommend wearing gloves when picking up your items.  This service is “use at your own risk.”  Library Staff wipe down the book covers when received and wear gloves as we handle materials but we have no method for cleaning pages.

https://www.sciencedaily.com/releases/2020/03/200320192755.htm

Our goal is to maintain a manageable level of items going in and out that we can disinfect and loan with the number of staff on duty.  These guidelines may be changed based on new information during the current pandemic and/or due to the need to adapt the procedure as it is implemented.  Your understanding of the current limitations is greatly appreciated.

WCPLS Branches Reopen with Modifications to Hours and Services

book reader with  face mask
Book Reader with Face Mask

As of June 15, 2020 the Williamson County Public Library will be open for limited hours. Patrons may enter their Library Branches in Franklin, Fairview, and Nolensville Monday-Friday from 10-6 and on Saturday from 10-1. Our Bethesda and Leiper’s Fork Branches are open Tuesday-Friday from 11-6 and on Saturday from 10-1.

Our College Grove Branch will not reopen and only offer Holds-2-Go.

Holds-2-Go curbside service  has been implemented at all Library Branches. It is offered at the Main Library in Franklin, Fairview and Nolensville from 9-10, Monday to Saturday. Bethesda and Leiper’s Fork Branches offer it from 10-11, Tuesday to Friday, and  9-10 on Saturdays.

Learn more about Holds-2-Go

All patrons will have their temperatures checked with a touchless thermometer and be asked five health questions by staff before they can enter their Library Branch.  Patronage at the Main Library will be limited to 50 people per hour to ensure the ability to social distance while inside.  It is required that patrons wear a face mask in the facility until all social distancing safety measures are installed.  Some areas of the Main Library will have a smaller occupancy level due to the size of the space. 

Library patrons will have access to all public areas of the facility excluding the meeting room and Williamson Room.  It is recommended that visitors look online for their materials so they can quickly locate and borrow them.  Visits should be limited to one hour or less so that others may enter the facility.

Other changes include:

  • Patrons will exit via the Main Library Entrance and must enter via the Meeting Room to be screened by staff prior to their visit.
  • Directional signage for moving about the Library is posted on shelves and other areas.
  • Library staff are wearing face coverings.
  • Plexiglass has been installed at service desks to ensure the safety of patrons and staff.
  • 6 foot distance markers are on the floor at the service desks.
  • Staff will look up materials and provide call numbers for the public. Patrons may look for the books themselves or stay at the service while staff retrieve the materials.
  • 6-8 computers are available in the reference area for one hour increments.  Call 615-595-1243 to schedule a time. 
  • There will be a cleaning of high touch areas every two hours. 
  • Seating has been reduced to allow for social distancing.
  • Suspension of face to face services such as story times, exam proctoring, notary service, and one-on-one assistance at the computers.  Please visit the website to see what services have moved online at http://wcpltn.org
  • The train table in the Children’s Department and other interactive activities have been stored away for the time being.
  • AWE stations in the Children’s Department will be unavailable. 
  • Food and drink are not allowed in the facility anywhere.
  • Returned items must be deposited in the outside book drop. Patrons can call 615-595-1277 to make an appointment to facilitate the return of items that cannot be put in the book drop.  
  • Water fountains are unavailable.

All materials will be available and patrons should take appropriate precautions in handling items. We ask that all handled library material be left out for staff to pick up, along with all returned library items, they will be quarantined for three days prior to their return to the shelf.  

Magazines and newspapers will not be quarantined.  It is recommended that patrons use gloves in handling those items. The Library does not have gloves to provide.  It is recommended that patrons looking for magazines utilize the free Flipster  app and the Tennessee READS apps, Overdrive and Libby.  Flipster and READS can also be enjoyed on a computer.

Please visit our website for up-to-date information. The Williamson County Public Library System will continue to expand digital offerings such as virtual Facetime Live Story Times and digital Reference appointments.  Updates are also available by subscribing to your Branch’s online newsletter, https://www.wcpltn.org/277/Newsletter-Sign-Up, and by following WCPLtn on Twitter and Facebook.  Further announcements regarding changes of hours and in services will be made via these channels.

Online Storytime with Ms. Barbara

st with ms Barb

Well you know, once Ms. Liz did it, Ms. Barbara couldn’t resist.  She’ll be online on Friday mornings at 10a on the Children’s Department Facebook Page.

Check under videos on their page to see our previous storytimes and look at the events for more fun live storytimes with our staff!  We miss your kiddos and hope they can join us!

Online Story Time with Ms. Liz, Thursday, May 14

Williamson County Public Library Storytime with Ms. LIz Thursday May 7th at 10 am

Join Ms. Liz on the Children’s Department Facebook Page for a live preschool story time at 10a!

Follow our Children’s Department Facebook Page to see our past storytimes and for more fun live storytimes with our staff!

 

Library2Go Updated to Improve Service at Main Library

board with tiles that spell thank you on it

We have had an overwhelming response to our Library2Go curbside service and are adjusting to the demand. In order to alleviate some of the congestion on our phone lines, we want to ask patrons not to call to let us know when they are here in the parking lot.  Please pull up along the sidewalk at the entryway.  We are putting up signage so you will know where to stop. Library staff will be at the door to take your name, go back inside to put your items on the Library2Go table, then step back inside so you can retrieve them.

Free masks will be on the Library2Go table too, courtesy of the Williamson County Health Department and the State of Tennessee.

Updated Library 2 Go service*:

Hours:
Monday-Tuesday, 9-5
Wednesday 9-1 and Thursday-Sat, 9-5

1. Call us at 615-595-1277 to request up to 10 items per family or to pick up your item(s) currently being held on the hold shelf**.

2. Staff will find the items and check them out to you.

3. Staff will call you to let you know when your items are ready for pickup and to come to the Main Library in Franklin from 9-1 and 2-5, Monday, Tuesday, Thursday and Saturday plus 9-1 on Wednesdays.

4. Staff will instruct you to drive up to the front door where they will take your name.

5. Staff will go inside, get your bag and put it on the “Library 2 Go Pick Up” table between the sliding glass doors. Your checkout slip will be in the bag with your books.

6. Once the inside doors close behind the staff member, you may retrieve your items.

8. Return items such as books, dvds and audiobooks may be put in the outside return book drop.

*Your Library account must be in good standing with not more than $3 in fines and no overdues. Staff will discuss when you call if this is a barrier to service.

**Items on hold prior to the “safer at home” initiative are still on hold and may be picked up.

 

We currently are not able to place holds and route books via the courier. If there is a book you want at one of our branches, you can contact them to request it and pick it up curbside at their location. Our Nolensville, Fairview, & College Grove Branches are operating their curbside service from 10-4, Monday-Friday. Beginning Tuesday, May 12, our Bethesda & Leiper’s Fork Branches will be running their curbside service from 10-4, Tuesday-Friday.

This service is “use at your own risk.”  For your own safety, we recommend wearing gloves when picking up your items.  Library Staff wipe down the book covers when received and wear gloves as we handle materials but we have no method for cleaning pages.

https://www.sciencedaily.com/releases/2020/03/200320192755.htm

Our goal is to maintain a manageable level of items going in and out that we can disinfect and loan with the number of staff on duty.  These guidelines may be changed based on new information during the current pandemic and/or due to the need to adapt the procedure as it is implemented.  Your understanding of the current limitations is greatly appreciated.

Celebrate National Library Week 2020

nlw20-altphrase-web-1-boombox-300x250The theme for National Library Week 2020, “Find your place at the library,” was chosen some time ago, before any of us could imagine the emergence of a global pandemic that would force most libraries to temporarily close their physical spaces.  But you can still find your place at the library because libraries are open for business online, providing the virtual services and digital content their communities need more than ever. You can access ebooks, movies, music, video games, virtual storytimes and activities, and so much more — all from the the comfort of your home.

This year during National Library Week, April 19-25, let’s celebrate by showing our appreciation for the many innovative ways libraries, librarians and library workers are continuing to serve their communities during a time of crisis.

Tennessee Public Libraries Continue to Serve Despite Building Closures

Social COVID-19 TN LIBRARIES RESPONDING_P4-02 (003)NASHVILLE, Tenn.– Despite restrictions due to the COVID-19 pandemic, many public libraries continue to serve their communities and in partnership with the Tennessee State Library and Archives, are offering several online resources for learning at home, research and entertainment.

“Local libraries provide vital services to their communities,” said Secretary of State Tre Hargett. “Thanks to the Tennessee State Library and Archives expansive online resources and the spark of imagination, librarians across the state have found innovative ways to still serve their communities.”

Through curbside pickup services, some libraries are still loaning out books and materials after sanitizing them following CDC guidelines and letting them sit at least 24 hours before lending them again.

In Maryville, children can attend story time with songs and a simple craft project via Facebook Live. The library in White Pine has a cart outside with free puzzles, paperback books and some cleaning supplies available to community members.

While in Pigeon Forge, people who need to file for unemployment can visit the library, don a mask, and enter the library a few at a time to use the computers. Librarians, also wearing a mask and gloves, assist if needed.

Many libraries are still offering free wi-fi. Patrons can access the internet on their smartphone, laptop, or tablet from the safety of their car in the library parking lot. Libraries are also waiving overdue fines for anyone unable to return books and materials.

“Libraries are anchor institutions. In times like these, when the seas of life are rough, we need our anchors,” said State Librarian and Archivist Chuck Sherrill. “Librarians are talented public servants who use their skills to meet community needs. It’s amazing to see their dedication and creativity during this public health crisis.”

Libraries across the state continue to provide online resources around the clock as well. The Tennessee Electronic Library (TEL) gives Tennessee residents access to over 400,000 magazines, journals, newspapers, essays, e-books, podcasts, videos, homework help and more. Tennessee R.E.A.D.S. offers more than 100,000 digital e-books, audiobooks, and videos to patrons of regional libraries for free. The TumbleBook Library provides a collection of animated talking picture books, read-along books, e-books, quizzes, puzzles, lesson plans, and educational games for children.

For more information on the resources provided by the Tennessee State Library and Archives visit http://www.sos.tn.gov/tsla. To find out what services the Williamson County Public Library System is currently offering call, visit our Williamson County Public Library System Website or Facebook page.

How To Use The OverDrive App

Just because the Library is closed doesn’t mean you won’t have access to a vast number of great FREE books until we reopen. With the OverDrive app, you can choose from thousands of eBooks and eAudiobooks for all ages to download to your mobile device from the Tennessee R.E.A.D.S. database. Read on to learn how!  Also check out our blog articles on how to download eBooks, eAudiobooks and comics, stream movies and TV shows, and listen to music with the Hoopla app, or download magazines using the Flipster app.

The OverDrive app can be used on your iPhone/iPad, Blackberry, Android phone, tablet, Kindle Fire, Nook Color and Nook HD with the OverDrive Media Console app.


GET STARTED WITH THE OVERDRIVE APP

Go to the Apple App Store, Google Play, or Amazon Appstore. Install the free OverDrive Media Console app ok  to your mobile device.

 

After you’ve downloaded the free app, you’ll be prompted to sign up for a new OverDrive account. You’ll be given the option to create your account with your library card number, Facebook, or email. We strongly recommend using your EMAIL ADDRESS as demonstrated below.

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After you’ve created your account, Overdrive Menu Page opens and you’ll be prompted to ADD A LIBRARY. Click on ADD A LIBRARY.

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Enter zip code 37064 in the search box to find Williamson County Public Library’s R.E.A.D.S website and then click SEARCH.

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Find the name of your branch on the list and click the name to select it. For the main library, click on Buffalo River Region – Williamson County Public Library, Franklin.

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You will only have to complete the above steps the first time you access R.E.A.D.S. using the OverDrive app. After that, you will simply click on the OverDrive app icon ok  on your device and sign in to your R.E.A.D.S. account.

 


SIGN IN TO YOUR R.E.A.D.S. ACCOUNT

After you click TENNESSEE READS, the R.E.A.D.S. home page opens. Click SIGN IN.

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You’ll be prompted for your library name. Choose WILLIAMSON COUNTY PUBLIC LIBRARY or the name of your branch (BETHESDA, COLLEGE GROVE, FAIRVIEW, LEIPER’S FORK or NOLENSVILLE) from the dropdown menu. Then type in your library card number and PIN and click SIGN IN. Your PIN is the last 4 digits of your library card number unless you have recently changed it.

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YOUR R.E.A.D.S. ACCOUNT

After you click SIGN IN, the Tennessee R.E.A.D.S. site opens. Click on the screenshot icon to go to your LOANS page, which shows all the items you have checked out. You can touch the  screenshot  icon to view your LOANS at any time.

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Click on the menu iconscreenshot  to access your ACCOUNT, which includes links to your HOLDS, WISH LIST, RECOMMENDATIONS, HISTORY and SETTINGS.

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Click on SETTINGS to choose your default lending period. We recommend choosing 21 days, the longest lending period allowed. You only have to set your lending period once.

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FIND AN eBOOK OR eAUDIOBOOK

To browse for books, click on the menu icon screenshot to search by SUBJECTS or COLLECTIONS (broad categories such as eBooks or eAudiobooks).

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Click the SEARCH icon screenshot to begin a search.  Click in the SEARCH box for a quick keyword search or click on ADVANCED for additional search options such as Title, Author, Subject, Format, Availability, or other criteria.

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After your search results are displayed, you can touch a book cover to get a description. eBooks are designated by a book icon underneath the cover image, while eAudiobooks have a headphone icon. The word AVAILABLE above the cover means the book can be checked out immediately, while WAIT LIST indicates the book is currently checked out and can be placed on hold.

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PLACE A BOOK ON HOLD

If the title you have selected is already checked out, you can be placed on the wait list for that title. Touch PLACE A HOLD.

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In the pop-up that opens, enter and confirm your email address. Then click PLACE A HOLD.

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When a title you have on hold becomes available, you will receive an email. You’ll have three days to borrow the title. You can then sign in to your R.E.A.D.S. account and go to your HOLDS menu to borrow the title.

 

 


BORROW A BOOK

To borrow an eBook or an eAudiobook that is available, click BORROW underneath the cover image.

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A screen will appear confirming the loan period. You may click on the down arrow to change the loan period. Click BORROW. On the next screen, click GO TO LOANS.

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Click DOWNLOAD EPUB ebook if you’re checking out an eBook or MP3 AUDIOBOOK if you’re checking out an eAudiobook. If you are using the OverDrive App on a Kindle Fire, Nook Color or Nook HD, you still need to choose the EPUB eBook format for eBooks.

After clicking DOWNLOAD, you’ll see that the title is being added to the OverDrive App.

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OPEN AND READ OR LISTEN TO YOUR BOOK IN THE OVERDRIVE APP

In Tennessee R.E.A.D.S., you can find, download, or place a book on hold, but to read or listen to your book, you must go to your OVERDRIVE APP BOOKSHELF. After you’ve added the book to your app as described above, click the OVERDRIVE MENU ICON  screenshot      . The app will usually be in the upper left-hand corner of your screen, although the location may vary depending on which device you’re using.

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Click on BOOKSHELF on the OverDrive “My Libraries” box.

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The OverDrive Bookshelf opens. Tap on a BOOK COVER to open it and begin reading or listening.

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RENEW YOUR LIBRARY BOOK

Renewing R.E.A.D.S. titles works differently than renewing physical books. Renewing a R.E.A.D.S title doesn’t extend your lending period. Instead, the title is borrowed again for you immediately after your current checkout expires. If there are existing holds, you will be placed on the wait list.

On your LOANS page, select the REQUEST AGAIN button under the title you’d like to renew. This option does not appear until three days before the title is due to expire.

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As soon as your current lending period ends (or your hold on the title is available), you’ll receive a notification email and have three days to borrow it. Sign in to your R.E.A.D.S. account and go to the HOLDS menu and select BORROW next to the title. Go to your LOANS page and download the book again.

 


RETURN A LIBRARY BOOK EARLY

Go to the OverDrive BOOKSHELF. Touch and hold the cover of the book you want to return.

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Click RETURN TO LIBRARY.

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Click RETURN.

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That’s it! Enjoy your digital reading!

Stuck at Home? Here’s Free Online Media to Binge from the Library

By Amy Shropshire

 

While the Williamson County Public Library is currently closed to the public, fighting off the spread of COVID-19, several changes have been made to the existing library policy.

  • We are no longer circulating physical materials. Patrons will no longer be able to place or pick up holds. Holds that have already been placed will be held for when we re-open and not expire.
  • No late fees will be assessed for materials currently checked out. Materials are still currently returnable through the book drop, but keeping them will not incur any fees until after we re-open to the public.
  • Patrons with recently expired cards, or cards expiring soon, have all been renewed until June 2020.
  • Fines will no longer be an impediment to accessing online resources. All patrons with an active and renewed library card should be able to access online materials such as Tennessee READS and Hoopla.
  • At present, staff will return calls and emails for patrons having technical difficulty accessing online resources and/or help answer queries.

So many people at home will need resources for both education and entertainment value, and we can still provide these resources through online media.

Here are some important things to remember when creating an account through our online resources.

  • We are part of Buffalo River Regional Library, so that will be the name you search for when creating an account.
  • The default PIN number is the last 4 digits of the library card number.
  • All library card numbers must be entered with no spaces to access online resources.

For example, Tennessee READS is a great online resource that offers over 100,000 e-books and audiobooks available to our patrons. You can download e-books and audiobooks to a computer, mobile device, and/or tablet. You can access Tennessee READS by downloading the apps, Overdrive and Libby, or you can access it through the library website.

 

 

Hoopla is another great resource if you are looking for more audio-visual media such as music, movies, and television shows. Not to mention Hoopla also has a comic book selection as well. Just remember to select carefully, because Hoopla is limited to 3 checkouts per month.

Another perk about Overdrive, Libby, and Hoopla are the accessibility features, which include:

  • dyslexic font
  • adjustable font size
  • adjustable audio speed
  • Hoopla has closed captioning

RBDigital also carries a variety of popular e-books and audiobooks if you can’t find something in Tennessee READS or if you run out of checkouts.

If you are looking for magazines, try Flipster! Flipster is an easy-to-use digital magazine newsstand that has new and back issues. Flipster is accessible via a web browser or the Flipster app which is made specifically for Apple devices, Android devices, and the Kindle Fire tablet. You can also download magazines to read offline, anytime, anywhere.

For something new and different, try the curated lists of the Indie Author Project. Published by Library Journal, the India Author Project pulls together lists by genre of the most talked about independently published work that often escapes notice. You might find your new favorite author there.

Whether you’re keeping up with your educational goals of if you’re wanting to learn something new, EBSCOhost is the online resource for you. EBSCOhost provides a plethora of materials from classics to educational nonfiction. Try our collection of EBSCOhost e-books and audiobooks available for checkout.

Speaking of educational resources, we have computer practice resources and databases full of new learning opportunities you can spend your time on. For example, GCFLearnFree has plenty of tutorials including basic money management, resume writing, computer skills, and technology help to name a few. GCFLearnFree also provides courses on communication skills and the sharing economy too. Feel free to browse their collection of tutorials as well as our other computer training options.

Staying at home is also a great time to finally publish that book you’ve always wanted to write, and we have the resources for that! Create your own independently published book through Pressbooks, and submit your work to the Indie Author Project, both of which make your work shareable.

While some of us may be stuck at home for public safety, this is the perfect opportunity to do the things you’ve never had time to do before. So stay home and read, learn, and create!

 

Additional Links:

Overdrive app for Android devices

Overdrive app for Apple devices

Libby app for Android devices

Libby app for Apple devices

 

YOU’LL FLIP OVER FLIPSTER

By Sharon Reily, Reference Department

Do you have piles of expensive magazines stashed around your house? Do you sometimes find it inconvenient to visit the Library to access your favorite periodicals? Check out Flipster, the Williamson County Public Library’s new digital resource that gives you instant access to popular magazines on your computer, smart phone, or tablet. It’s as easy as flipping a page . . . there’s no clutter . . . and it’s FREE!

You can choose from 57 different magazines on a variety of subjects covering sports, business, entertainment, home and garden, men’s and women’s health, food and cooking, news and politics, and travel.

GETTING STARTED WITH FLIPSTER

On Your Computer:

Go to WCPL’s website (wcpltn.org) and mouse over to Books & More on the homepage.

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Click on the Magazines under the Research column on the right.Picture2

Click on Flipster.

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In the top right corner of your screen, click Sign In.

Enter your library account number in the box and click Login.

You’re now signed in and you can start reading free digital magazines on your computer!

On Your Smart Phone or Tablet:

Download the Flipster app on your smart phone or tablet from the App Store or Google Play Store.

Open the app and click Get Started.

In the Find My Library box, click Allow to let Flipster search your location for nearby libraries that offer Flipster.

Then click Log In next to Williamson County Public Library.Enter your library card number and click Login.

 

You can now start reading digital magazines on your smart phone or tablet!

FINDING AND READING MAGAZINES

 Once you’ve signed into Flipster, you can access magazines in several ways:

  • Search for a specific magazine by title.
  • Browse for magazines by subject.
  • Scroll through all magazines by clicking the right arrow.

Simply click on the magazine cover to open it.

  • Click All Issues to see other editions of the magazine.
  • Click Pages to see thumbnail images of all the pages in the issue.
  • Zoom in or out on a page by clicking the zoom buttons.
  • Click the right arrow to advance to the next page or click the back arrow to go back a page.

That’s all there is to it!  But if you’d like additional information on using Flipster, to go https://ebsco.libguides.com/flipster/flipsterapp, where you’ll find more detailed instructions, tips, FAQs, and video tutorials.

With Flipster, you can free space taken up by paper issues of magazines, save money on the cost of subscriptions, and read your favorite magazines whenever and wherever you’d like. Enjoy your digital magazines!

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